A QiDZ Costumer Service Agent will contact you after purchasing your ticket for agreeing on the time of your pick up, has to be book 24 hrs. For questions, please call or WhatsApp at +971 52 772 9226.

Tour Inclusions:
*Hotel transfers (sharing basis from Centrally located hotels in Dubai (SZR, Bur Dubai , Deira , Al Barsha, Downtown , Marina Only)
*Breakfast with Tea/Coffee
*Experience an adventurous balloon ride
*Flight Certificates Signed by Pilot
Tour EXCLUSIONS:
*Edited flight video via email is chargeable 200 AED per booking (On the spot ) and Falcon photography
*Children between age 5 to 11 years of will be considered as child and charged child rate.
*Children above age 11 years will be considered as an adult and charged adult rate.
*Pickup Time start around 4 AM as per the location/hotel (sharing basis)

Important Information:
*Location Address: Balloon flight operation facility, SkyDive Desert Drop Zone – Dubai
*Please carry a valid ID (Passport/Any Govt. ID) proof along with you. (Without any valid ID passengers are not allowed to fly)
*Weight eligibility criteria: Max 119 kg
*The maximum capacity for Hot Air Balloon is 10-28 pax.
*Ladies more than 3 months pregnant will not be allowed to fly,
*Children less than 5 years of age & Anyone more than 85 years of age will not be permitted to fly.
*Anyone under the influence of Alcohol or any other drugs is strictly not allowed to fly.
*Any person who has a Serious Heart problem / serious knee & back pain/broken leg/arm has undergone major surgery during the last 6 months and suffering from height phobia is not recommended for this activity.
*Disabilities covering mental health and emotional / Physical disabilities are not allowed
*All passengers will need to sign the declaration that he/she doesn’t have the above problems (Mandatory)
*Sharing transfer pick-up/drop-off timing can be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.
*Private transportation from remote areas will be charged extra and the same will be informed by our operations team in advance.
*Due to the strict Rules and Regulations of the UAE's Government regarding drones, we do not allow drones flying during flight
*Video recording of the flight and the Event Banner on the basket is available at extra cost as an add-on option.