Jumeirah Zabeel Saray

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Best of Anime by Dreamlight at Zabeel Theatre

This resort is just perfect! The restaurants, the views, the pool, the beach, and the guest room! The spa is the best I’ve been to in all my travels to 30+ different countries. Most importantly, the staff and the service provided were exceptional!! The housekeepers, and the entire staff took very good care of us.

I recently stayed at this supposedly 5-star hotel, and the experience was far from stellar. First off, checking in felt like a marathon – the process dragged on for an eternity

My initial encounter was a nightmare. Imagine the shock of a room service personnel strolling in uninvited, turning a supposed luxury stay into an invasion of privacy.

As if that wasn't enough, the shower water's unsettling yellow tint indicated poor cleanliness, raising serious concerns about the room's hygiene.

On a subsequent visit, a different day of stay, we faced the same issue with the checking in, the AC unit emitted a deafening noise, comparable to being inside an aircraft engine. This forced me to endure a night without the supposed luxury of air conditioning. A 5-star experience? Hardly

I strongly discourage staying at this hotel based on the numerous problems I encountered. The service and amenities provided were nowhere near the standard I expected for the price paid. If it were possible, I would rate it a flat 0 out of 5. I recommend exploring alternative accommodations to avoid the disappointment I experienced.

Me and my husband have received fantastic service at this hotel . Thank you adel ( housekeeping staff)  for your incredible room service . Adel would continue to surprise us after housekeeping service was completed  and we would be delighted when  we would return back to our room. Food was lovely and staff were very great and helpful. Hotel is impeccable and we have really enjoyed our stay . We would love to come back and stay here again .

Jumeirah Zabeel Saray Hotel is a luxurious gem on the iconic Palm Jumeirah in Dubai. The opulent architecture, reminiscent of an Ottoman palace, sets a grand tone. The rooms are lavish, offering stunning views and indulgent amenities. The hotel's multiple dining options excel in both cuisine variety and quality. The expansive pool area and private beach add to the resort's allure, providing a perfect blend of relaxation and entertainment. However, occasional service lapses and the high-end pricing may be considerations. Overall, it's a splendid choice for those seeking a regal and memorable stay in Dubai.

Had a fantastic time at the Zabeel, it surpassed our expectations. Id recommend the upgrade to a club room as it was great value. Earl who runs the club has a great personality (and memory) and makes you feel like a VIP or maybe a family friend! Jen in the club was amazing too, always remembered our drinks order from days ago and welcomed us by name every time! Really great luxury break thanks.

Best of Anime by Dreamlight at Zabeel Theatre

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