It is a nice experience you do it once in your life time. The fact that you are sitting in a room surrounded with ice blocks and statues made of ice in the middle of a country with desert biome is exciting. Plus, the complimentary hot chocolate cup comes to warm your stomach . Kids will definitely enjoy it. But I don't recommend it for couples, you can't remove your gloves. Your fingers will freeze.

It was a great experience, as its the opposite of what you experience everyday in dubai "hell". It was so cold i stopped feeling my fingers after 15 minutes. The staff were kinda lazy, there was trash on the tables (left over by people who left) and the staff didn't bother to clean it up 😤

Chillout Ice lounge is a cafe maintaining in minus 3 degree . It was a new experience to have a coffee and hot chocholate by sitting on ice table and ice bench. The interior design is full of ice only. The ceiling is made full of ice only. The lighting and sitting arrangement is a special view. Everything made up of was ice. Could enjoy with family.

less than my expectations

Visited with my family and friends on Friday. - Parking is easy to find. - Got an offer at the time of payment for my Bank Card. - Spend like 30 minutes. - Hot chocolate is average. - Serving staff don't care what are you doing. - Its expensive for a cup of hot chocolate.

its an amazing resturant-5° i will come soon 😎😎 and Nice Hot chocolate Cafe

Small place but good and the hot coco was amazing , so cooold

It is a different place to see. Well maintained the temperature. Floor setting can be improved and they should change the so called "Hot Coffee" with good one instead of complan/milo kind of chocolate drink. The place is crowded when there is group of people are inside you will very less room to move around.

It’s an awesome experience. I ❤️ Dubai.

Nice family place, freezing cold of -6. Please wear long pants as they dont offer pants they only offer jackets and gloves. The hot cocoa brings memories of childhood 😍

It is an amazing place. The hot chocolate was really great. Will come here next time

It’s very bad experience there was cake included in our deal and they lied and excused us that it’s currently not available but I found available in their facility. There is nothing for entertainment just a small type of hall where they kept all ice made animal and other stuff and lightening. The costume they provided was very bad...in short it’s a waist of time and money to visit them..

Great for older kids to enjoy and to take fun family photos. Hot chocolate is delicious, but not much food on the menu. Perhaps too cold to enjoy a meal anyway!